California Preliminary Administrative Credential Examination (CPACE) Practice Exam

Question: 1 / 400

How should an administrator approach conflict resolution within a school?

By imposing strict rules and consequences

By facilitating open communication and understanding all perspectives

An effective approach to conflict resolution within a school is through facilitating open communication and understanding all perspectives. This method fosters a collaborative environment where all parties feel heard and valued. By encouraging dialogue, an administrator can help uncover the root causes of the conflict, promoting empathy and understanding. This approach not only addresses the immediate issue but also strengthens relationships among staff, students, and families, which is essential for a positive school climate.

Open communication allows individuals to express their concerns and viewpoints, which can lead to creative problem-solving and mutually agreeable solutions. It also encourages a culture of trust and respect, which is critical in educational settings where collaboration is key to success. By prioritizing understanding and communication, administrators can effectively guide stakeholders through conflicts in a way that builds community rather than divides it.

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By avoiding confrontation and staying neutral

By prioritizing administrative power over collaboration

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